The New Decade’s Third Place: Part One, America Goes Outside

This year, I’m exploring the future of ‘third place’ through a series of exploratory posts and trend pieces. My goal is to provoke new thinking and spark some unusual conversations about the future of community, connection, and belonging. This first piece will explore a trend i’m watching closely: ‘America Goes Outside.’ Across the US, outdoor […]

Trends Driving In-store Experience in 2019

Earlier this year, I chatted with foot traffic analytics company Dor about key trends driving the future of in-store experience. Dor’s Joanna Rutter and I focused our discussion especially upon applications of trends that had a strong operational foundation, to ensure the chosen trends could be easily applied and scaled, rather than looked at as […]