{"version":"1.0","provider_name":"Rebecca Horton - Service Design, Growth Strategy","provider_url":"https:\/\/rebeccahorton.net\/rebeccahorton","author_name":"rebecca@thetrestles.com","author_url":"https:\/\/rebeccahorton.net\/rebeccahorton\/author\/rebeccathetrestles-com\/","title":"Experience Audits - Rebecca Horton - Service Design, Growth Strategy","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"KQBpVhcb8d\"><a href=\"https:\/\/rebeccahorton.net\/rebeccahorton\/experience-audits\/\">Experience Audits<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/rebeccahorton.net\/rebeccahorton\/experience-audits\/embed\/#?secret=KQBpVhcb8d\" width=\"600\" height=\"338\" title=\"&#8220;Experience Audits&#8221; &#8212; Rebecca Horton - Service Design, Growth Strategy\" data-secret=\"KQBpVhcb8d\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/rebeccahorton.net\/rebeccahorton\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","description":"In a crowded marketplace, it pays to get the experience right. My audits combine traditional market research techniques with those of ethnography, an observational research method often used by product and UX designers to generate compelling concepts and improve user experiences. These audits are a great fit for both customer- and employee- facing experiences. Contact [&hellip;]","thumbnail_url":"https:\/\/rebeccahorton.net\/rebeccahorton\/wp-content\/uploads\/2019\/03\/research-1024x683.jpg"}